Frequently asked questions

The questions that come up most about playing, the account, plans, systems and the table, with the short answer and a link to the guide.

The questions that come up most about Roliando, with the short answer and a link to the guide that explains it fully. If your problem is that something does not work, go straight to the matching problems page: I cannot sign in, The table will not load, It is slow, I cannot hear or see or An import fails.

Where it is

The guides open from the Your account menu (Guides) or at Guides. With Ctrl K you can search anything in the app and in the guides (The command palette (Ctrl K)).

Starting and playing

Does it cost anything to play? No. Playing at any table, joining a campaign, having sheets and using the compendium is free, and tables have no player cap. Paid plans widen what you can create and present (Plans, limits and downgrading).

Do I have to install anything? No: it works in the browser. There is also a mobile version and installable apps (Mobile, tablet and installed app).

How do I join a friend's game? With the table code: press Join with a code on Home and type it (Your first game as a player).

How do I start a campaign of my own? Follow Your first game as a GM. If you only want to try the table, the public demo shows a real one with sample data (Getting started with Roliando).

How do I find a group? In Games you search for and publish games (Find a Game: the board of tables and players).

Can I play in writing, with no voice or schedules? Yes, with the campaign channels (Channels and campaign chat).

And from a phone? Yes, with an adapted table (The table on mobile and tablet).

Account and plans

How many campaigns can I run for free? Three at a time, plus one system, one module, one item pack, one adventure, one table and one app of your own to try. With Máster Leyenda there is no cap (Plans, limits and downgrading).

What happens if I drop a plan? You keep everything until the end of the paid period; after that, what exceeds the free cap is locked after 14 days and deleted after 28, and you can recover it before then (Plans, limits and downgrading).

How do I change my name, avatar or language? In your profile and in the settings (Profile and account, Settings, one by one).

How do I delete my account? In Settings, Account section, row Delete my account. The account, profile, characters and files are deleted; first you must cancel an active paid subscription and hand over or delete the campaigns you run with other players (Profile and account, Privacy, blocked people and data).

The confirmation email does not arrive. Check spam and press resend the confirmation email; everything is in I cannot sign in.

Systems and content

Which games are there? A list with automated D&D and other systems, plus the ones you create yourself (Available systems: official, Foundry and your own).

Can I play my own game? Yes: the system builder lets you put together fields, rolls, combat and the sheet without writing code (System Builder: first steps).

Can I bring what I already have from Foundry, Roll20 or D&D Beyond? Yes; see Foundry VTT in Roliando: systems, modules and worlds, Importing a system: JSON, package, tables and Roll20 and Importing characters: D&D Beyond, HexSheet, Roll20 and Roliando.

Where does the D&D content come from? The base compendium carries the open content (SRD); the rest lives in modules that you or your group import (D&D compendium and modules).

The table

Why can I not see part of the map? That is fog of war and your token's vision (Fog, vision and light).

How do I roll dice? From the sheet, the dock or the chat with /r (Rolls, 3D dice and fair rolls, Chat commands and dice).

Can I hear and see the others? There is voice, cameras and screen sharing (Cameras, voice and the call).

How do I change the look? In Settings, Appearance section (Look, themes and performance). If you come from the previous interface, see Switching to Tinta.

Data and safety

Who sees my data? Privacy, blocked people and data explains it. You can block and report whoever bothers you (Moderation, blocking and reports).

Are there ads? No.

If none of this answers

Tell us on the Roliando Discord server or write to info@roliando.com from your account's email. The more specific you are (which screen, which browser, which message appears), the sooner it gets fixed.