Privacy, blocked people and data

What data Roliando keeps, who else is involved, how long it is kept, what you can do with it and how to request deletion.

This guide gathers, in plain language, what Roliando keeps about you, who else touches it, how long it is kept and what you can do. The legally binding text is the Privacy Policy (linked in the website footer); here is what is worth knowing to decide how you use the app.

Where it is

What you control is in Settings: People (blocked people and age), Notifications (which notices you receive) and Account (your data and your sessions). The full policy is at /privacidad and the terms at /terminos.

Requirements and permissions

Any account. The rights of access, rectification, updating and deletion are requested by email to info@roliando.com; the supervisory authority is Argentina's Agency for Access to Public Information.

What is kept

Data	What for
Email and sign-in (or your basic Discord profile, if you sign in with Discord)	Your account
Public profile: name, avatar, biography and preferences	What others see
Content: campaigns, sheets, systems, chat and forum	What you create
Files: images, maps, audio, video and packages	What you upload
Technical use: device, browser, language, time zone and activity logs	Running the app, security and measuring the service
Browser notification subscription and email	Sending you notices

We do not store your card details: Polar handles payments. There are no ads or advertising networks, and analytics are aggregate and cookieless.

Who else is involved

The app uses providers that process data on Roliando's behalf: Supabase (database, sign-in and files), Cloudflare (hosting, files, voice and cookieless analytics), Polar (payments), Resend (email from the European Union), and optionally Discord (sign-in and bot) and Telegram (only if whoever runs a campaign connects a bot). Some features load third-party content from your browser, which receives your IP address: Google fonts, YouTube and Spotify when playing music, GIPHY when searching GIFs, and STUN servers when connecting voice.

Images, audio and video you upload are served from a public unlisted address: anyone who knows that address can open them. System and module packages are private to your account and the campaigns that use them.

How long it is kept

While your account is active and, afterwards, for as long as legal obligations require. Own periods:

Bell notifications and queued email notices are deleted after 30 days.
A deleted sheet stays 30 days in the trash, where it can be restored, and is then removed (Your sheets: the list, creating, importing and the trash).
When dropping from a paid plan, what exceeds the free cap is locked after 14 days and deleted after 28 if you do not subscribe again (Plans, limits and downgrading).
When your account is closed, the files you uploaded are deleted.

What you can do

Block someone: you stop seeing their content and they do not know (Moderation, blocking and reports).
Choose your notices: each type is turned on or off separately, and everything muted is seen in one place (Notices and notifications).
Free up space: delete files you no longer use (Storage and quotas).
Close sessions you do not recognise (Profile and account).
Ask for your data or its deletion by email.

Minors

Tables for people over 18 ask for an age declaration that is not verified with documents; if your date of birth says you are a minor, you cannot tick it (Moderation, blocking and reports).

Frequent problems

"I want to delete my account." In Settings, Account section, row Delete my account, button Delete my account…: it deletes the account, profile, characters, files and library, and asks you to confirm with the account's email. If you prefer to ask in writing, write to info@roliando.com from the account's email.

"Someone saw an image of mine." Images are served from an unlisted address: they are not shown in any index, but whoever has the link opens them.