Payments, invoices and plan gifts

How to subscribe, change period, see invoices and cancel in Polar's portal, and how to gift Master Legend.

Paid plans are taken out and managed from your account. Billing is done by Polar, which acts as the official seller and issues the receipt; Roliando does not receive or store your payment method's details, only the confirmation of your subscription's status. This guide says how to subscribe, change period, cancel and gift Master Legend.

Where it is

In Settings, under Plan: Your plan to subscribe or change, Billing, invoices and cancelling for payment, invoices and cancellation, and Gift a plan to gift. What each plan includes is in Plans, limits and downgrading.

Requirements and permissions

Any account with a session can subscribe. Gifting is only for Master Legend: the Founder plan cannot be gifted because its places are closed, and Player Premium is no longer sold.

Subscribing or changing plan

Under Your plan choose the Billing period: monthly or yearly (the yearly one is cheaper than twelve months).
Press Subscribe; payment is completed on Polar's gateway.
To change from monthly to yearly or back, Switch to yearly or Switch to monthly; to return to free, Switch to Free.
Whoever holds a Founder place confirms it with Claim my spot.

Prices are those the plan sheet shows, in euros; a paid plan is charged per period and renews by itself.

Invoices, card and cancellation

Billing, invoices and cancelling opens Polar's portal (Open the Polar portal), where you change the card, download invoices and cancel the renewal. If you cancel, you keep everything until the end of the paid period. Afterwards the account returns to free and the caps in Plans, limits and downgrading apply.

Gifting Legend

Gift Legend opens a form with the Recipient email and How long (how long); Gift it sends it. The gift goes to the account of the person whose email you enter.

Known limits

Roliando does not handle payments between people: the "paid" games in Find a Game: the board of tables and players are a statement by whoever runs them.
Cancelling does not delete your account; for that, see Privacy, blocked people and data.

Frequent problems

"I paid and I don't see my plan." It may take a moment to be confirmed; reopen settings. If it does not change, write to info@roliando.com with the receipt.

"I want to cancel." Use the portal (Billing, invoices and cancelling); you keep the plan until the end of the paid period.